I randomly walk in Carters...not planning on buying anything but just browsing. Once I took 2 steps inside the store, one associate welcomed me into the store and asked if there was anything I was looking for. I said that I was just browsing. She pointed to the new arrivals, showed me the clearance sections and said if I needed any help to freely ask for it. While I walked around, each associate made eye contact and said hi then asked if I needed any help. Some retail stores these days have associates just saying hi but there was no eye contact just robotic phrases...but not at this store. Every associate genuinely said hi and was willing to help. It felt great. I was able to find 2 fleece pants on clearance for $3.50 each and took it to the register. The manager Lisa (who was also the same person that welcomed me right when I walked it) asked if I found everything okay and rang up my $7 purchase as if I was buying a $500 purchase. I remembered that I did want to look at Skip Hops Weekender Bag in person. Asked Lisa causeI didn't see it in the store. She quickly knew right away that there may be one in the back. She asked her team to grab it and I looooooooved it. So I grab 2 since it was on clearance. Overall, the team at the store is the nicest and most genuine in helping customers. It's a little far more me to visit this store but their customer service really wow'd me and I won't mind making the drive. I've also been a fan of Carters but usually bought online...starting today, I'll buy my stuff in this store read more