TLDR: Cedar Electrical Services was awarded a contract to install an electric vehicle (EV) charger at my residence. The inspector came to identify a breakerlock was needed to pass inspection. Sam of Cedar said he had one in the car, inspector left, he then came back and took it off another breaker in my home and moved it to the new EV breaker and said it was done. Then lied about it and claimed he didn't know how it happened. Also the drywall work was a mess, see pictures. Sam Zettersten, accompanied with the Loudoun County Inspector, reviewed the electrical work. The County inspector identified and verbally communicated that the 60A electric car charger breaker would require a breaker lock to pass inspection. Sam Zettersten said he was not aware of this rule, but he had one in the car and would retrieve it and install it. The county inspector proceeded to give Cedar Electric a signed electrical inspection permit with the agreement that Cedar Electric will install the breaker lock. Mr. Zettersten proceeded to go back to his work vehicle to find that he did not have an extra breaker lock available. Instead of procuring the required missing piece, Mr. Zettersten re-entered the home to unethically remove an existing breaker lock from one on the other circuits and move it to the new 60A circuit breaker. Mr. Zettersten identified that the issue was resolved and proceeded to exit the home, as the job was complete. At that point, I inspected the work that was done and noticed that Sam had not only lied but put the home, the inspection, and the reputation of Cedar Electric in danger. I approached Mr. Zettersten and told him what had occurred and that he needed to fix it. At first he seemed confused, but then he looked back at pictures he took and confirmed that the existing breaker lock was missing and maybe it fell. After numerous back-and-forth arguments that the lock had been moved and did not fall, Mr. Zettersten continued to make up stories and excuses that it was inadvertent and he didn't realize what he was doing. After again reiterating that he needed to remedy the work to meet the electrical code, he again said he had one in the car. After a few minutes of searching, Mr. Zettersten returned to say he needed to go to the store to buy one. After 30 minutes, Mr. Zettersten returned with a new breaker lock and installed the lock to my satisfaction. After repeated requests to take accountability, Mr. Zettersten left stating again that he was not sure how it got moved and must have been inadvertent. He refused to take responsibility and accountability for his deceptive actions that put the entire home and its residents at risk. read more