In July of 2023 I had taken my 2017 Hyundai Tucson 2.0L into Saint John Hyundai for a check engine light and a vibrating brake petal. Long story short, it was the worst experience I have ever had at a dealer. The check engine light wasn't an issue, I assume because they would be getting paid through Hyundai Canada. The brake pulsation was another story. The service advisor recommended a service 2 because it included a brake inspection along with a lot of other things and she said it was cheaper than getting an oil change and brake inspection separately. They finished with the car and I still had the pedal pulsation. What the service advisor didn't mention was that the brake service didn't check for pulsations. So I was sold a service for an issue that the service doesn't address, GREAT! After driving the car home and inspecting what was actually done I found most things on the service check list was never actually checked. Just a few things that were on the check list and missed: Rear differential fluid was never checked Front axle seal leaking and not noted Fuel filter was not checked Brake pads were metal on metal but noted to be moderate Tire rotation was not done Exhaust gasket leaking Wrong engine oil viscosity used Rotor hat and wheel were not free from rust before reassembly so it caused vibrations on highway I was very upset to see so many things missed. I called the service department back to address these issues and I was met with nothing but attitude on the phone. They insisted the only option was to have their shop foreman recheck the work. Reluctantly I agreed, hoping this time I would at least get what I payed for. The car went into the shop again and they said everything was completed the first time and have a nice day. I wanted to write this review hoping it would save someone else from a terrible experience at Saint John Hyundai. This is a reminder to always check the work you paid for and I guess the premium price paid at the dealer does not guarantee quality work. read more