I didn't sit in this place back in June, and it was so dirty. I walked out and I sent a complaint through their website. Their response below. Today, August 18 I decided to give it another try. Today it was more filthy than the last time, which tells me that the management just doesn't care. It's so frustrating. I just wanted to get a burrito and go on my way.
Carmen,
Hello! How's your day going? Thank you so much for reaching out to Chipotle Customer Care, and I would be glad to assist you.
I regret to read about your experience. This is concerning and certainly not the norm nor standard for us. I will make your feedback available for our Team to review to make sure we are cleaning as we go and maintaining our high standards for restaurant cleanliness. Please let me know if there's anything else I can do for you and have a good day.
Sincerely,
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