Feel like I always have to get something sweet when I go to the mall and this time I couldn't wait to have a Cinnabon. I got their Caramel Pecan Cinnamon Roll and my sister got one of the small Cinnamon Rolls. I really enjoyed my roll, but my sister had to switch hers out due to it being slightly undone. Tried to get a refund but the manager told us that they don't give refunds at this location. My sister did enjoy the remakes they gave us, but we both agree that nothing hits like a regular roll. I tend not to rush when it comes to food service, but it seemed as though the workers did not have a lot of experience or training and because of this they lacked speed and efficiency making the wait more than it would have normally been. Only one person was on register and the others seemed to not know what to do in order to help their other workers out. It also did not help that they were out of a lot of their products and this hiccup thew a lot of their customers off while ordering. Their restaurant seemed pretty clean despite how busy it was throughout the day. Most of the tables had minimum trash and they was enough space for you to sit and catch your breathe before going back out into the mall. Overall, it was a pretty okay experience. Nothing spectacular and I wish the service was a little bit better but I will give them grace because it was the day after Christmas and maybe they just needed a day to get back on their feet. read more