I recently hired Devyn at Cooking Clean to service and repair our two gas fireplaces. While there was some initial confusion about pricing due to a misunderstanding over gas versus wood-burning fireplaces, Devyn promptly resolved the issue professionally and adjusted the invoice to reflect what was initially discussed.
The service included maintenance, chimney sweeps, and repairs on both of our gas fireplaces. He carefully cleaned, adjusted the logs, replaced the burning embers, and ensured everything was functioning properly. He even taught me how to use them (lol) and recommended some decorative fireplace screens to keep our littles safe around the open flames and mentioned we should by plug-in carbon monoxide sensors to make sure we stay safe.
For the repairs, he took extra steps to fix the gas valve and get the pilot working correctly on both fireplaces, which we really appreciated.
Overall, while there was a hiccup in communication about pricing, Devyn was responsive, professional, and willing to work with us to make things right. What more can you ask for? Honest and hardworking. I would recommend his services and appreciate his dedication to quality work. We have two warming, beautiful functioning fireplaces now. Thank you! read more