The restaurant itself is decorated beautifully -- definitely an eye-catching space. Unfortunately, our overall experience didn't quite match the look. We had a reservation but ran behind due to traffic in the city. When we arrived, the host said she'd have to check with a manager to see if we could still be seated, even though we noticed several open tables and the kitchen was open for another hour and a half. We were asked to wait, so we sat in the bar area. After some time passed, my sister went back to the host stand and was told (with an apology) that we had been forgotten. Eventually, we were seated in a very dimly lit area -- so dark that we couldn't see the menus or take photos without using flash. When we used our phone flashlights to view the menu, a man approached our table and scolded us in a very rude tone, saying the "vibe is like Tulum" and lights weren't needed. Instead of enhancing the atmosphere, this interaction really dampened the mood for us. On the positive side, our server was fantastic. I wish I remembered his name because he deserves credit for saving our experience. He was warm, knowledgeable about the menu, and made great recommendations for both drinks and food. Thanks to him, we enjoyed our meals -- I had the pork shank, which was delicious. My sister and friends ordered tacos, fish, and a burger, and everyone was happy with the food. The drinks, however, were just okay. My margarita didn't stand out compared to the food. Overall, the food and our server were wonderful, but the poor handling at the host stand, the extreme lighting, and the rude interaction left a sour impression. I can't say I'd rush back here on my next trip to Chicago. read more