It seems that many of the hotels in this area relatively old and in need of rehabilitation, including this Courtyard. Though it was updated a few years ago, the underlying issues are obvious and prevalent. It's like painting an old car, the rust spots begin to reappear, and the engine is still old and doesn't run well.
There is a newer SpringHill Suites and Fairfield Inn in the area, but I find the SpringHill Suites to have an odd layout, and the Fairfield Inn is Spartan. But, back to the Courtyard. There are a few positives here, they have a beautiful courtyard outside with comfortable furniture and beautiful landscaping. It's adjacent to the hotel café, which is comfortable and attractive, but offers a very limited, and not very tasty menu. The café is open for breakfast. My breakfast sandwich was so poor the first morning, that I ordered a Panera breakfast (about a mile away) every day thereafter. The hotel has ample parking and and a convenient location.
The last few times we stayed here, I left a list of three or four maintenance items which needed attention, including a badly leaking sink pipe. This visit, we had four maintenance items (vent cover hanging off wall, broken screen, broken closet door, grout issues in bathroom), which I politely emailed to their General Manager. You'd think a response from one of these instances would have been warranted, but that didn't happen.
So this Courtyard is off our list, we'll attempt to find a better venue on our next trip. read more