Dr. Couser is the absolute best at his craft! Our first 3 children had braces elsewhere and the results were mediocre. Several years later it was momma's turn and I found Dr. Couser. I was both excited and nervous as I am not a fan of dental work and had trepidation. Dr. Couser and his entire staff were very friendly, patient and knowledgeable. The amazing customer service did not end at the first visit. Every visit I was met Dr. C's contagiously positive energy, and ability to make you feel at ease by never rushing and always taking time to ask if there were any questions or concerns. I had terrific results with Dr. Couser and was proud to showcase my beaming new smile. A few years later our fourth & fifth children had braces and Dr. Couser was amazing. Once again we were delighted to see the friendly staff and impeccably clean office. When our last child needed braces we had moved across the country. We were completely and utterly disappointed every step of the way. The day his braces came off my heart broke when my son looked in the mirror and said, "my teeth look terrible, I'm so embarrassed." I emailed Dr. Couser the After pictures to get his opinion, he was gracious enough to promptly give me a call. He too agreed the job was not well done at all. Dr. C said he would be happy to help. I booked a plane ticket and our son had braces put on three days later (Dr. Couser fit him in over Christmas holiday). We continued to fly him out and the office worked him in for each appointment based on when flights were least expensive. He just had the braces removed in June 2024. I am happy as a song bird and can't recommend Dr. Couser enough. Jill S. read more