Where to even begin? Words cannot explain the terrible service and treatment I recently received at this Culver's location. I ordered 3 value basket meals at the drive thru. While ordering, the order taker was clearly not listening to what I was ordering. He stopped me in the middle of my order asking me questions that I already answered while placing my order. (I ordered a single patty hamburger, he's asking if I want cheese and if I want a double patty). I paid and pulled forward to wait for my order. The order was not repeated back to me at any time after me placing the order. The lady who brought me my order (her name tag said Amanda, but who knows if that's really her name) brought me 2 value basket meals, not the 3 that I ordered. Instead of her asking what was missing from the order and offering to go get it, to correct the mix up, she immediately became defensive. She was extremely rude, condescending in her tone, and accusatory! She was accusing me of trying to get a free meal! She kept saying over and over, "You only payed for 2!" I understand that, but I ordered 3. If I need to provide you with more money, that was not the issue. I just wanted what I ordered. She went round and round looking at the receipt and pointing at the 2 burgers that were ordered on the receipt (yet the order on the receipt was completely incorrect). She was not making herself clear at all with her attitude and pointing at the receipt. She finally said she would go get the missing cheeseburger and she made her way back into the restaurant. I ordered 2 burgers and 1 cheeseburger. I looked inside the bag to find 1 burger and 1 cheeseburger. So I went inside the restaurant to inform her that I needed the missing burger, not another cheeseburger. When I walked inside, I walked in on all the employees here talking smack about me and laughing at me! Unbelievable! I informed her that I just needed the missing burger from my order and I went back to my car to wait. Amanda and all these other Culver's employees were totally blaming me on this whole thing, yet the order taker took down the order incorrectly! Maybe they should be talking smack about their own order taker! Once home, I discovered that the order taker also put me down for a double deluxe cheeseburger which I NEVER ordered! This is why the total of my order was so much higher and why I assumed they got my order of 3 value baskets. The whole ordeal was completely unprofessional and uncalled for. I also work with the public and if you want to make fun of someone or be talking smack about them, please at least wait until they leave the parking lot or leave the premises! And FYI - did you ever consider that maybe the customer is talking smack about you......???? You clearly provided PLENTY of content to work with! read more