My experience with Dave's Complete Auto Service was excellent! I drive a 2022 Chevy Silverado 3500HD L5P Duramax. At 115,000 miles I had Dave's shop install an Insane Diesel bypass filter and a Banks lower oil pan. It was also time for a coolant flush. I called Dave's shop on April 29 and spoke with Aubrey. She answered all my questions and treated me with kindness and respect. My appointment was made with the understanding that I was driving in from Denver on Wednesday to drop off my truck Thursday morning. We communicated via txt or phone over the next 4 weeks. Aubrey was patient with my inquiries and provided realistic expectations for additional services I asked about. I was updated frequently on when parts arrived and for my pending appointment date. The morning of my appointment I checked Apple Maps for how long of a drive it would be and noticed that Yelp had Dave's Complete Auto Center at a low 2 stars. I looked into the reviews only to quickly see that the customers leaving the poor reviews must have posted their experience on the wrong thread. There is another Dave's shop in the area. If that wasn't the case, it was apparent that those that left a poor review had been in a stressful vehicle situation that was easy to blame a mechanic for what was most likely due to a lack of maintenance on the part of the owner. If you don't brush and floss regularly you can expect the Dentist to report that you have a cavity. Either way, speculation on why poor reviews were reported did not prevent me from taking my truck in for service. I met Aubrey and finished up the service agreement of the work we previously discussed. I was impressed by Aubrey's meticulous detail of the notes taken from our conversations. I asked to add a diagnostic boost leak test along with the other services and if it would be possible to show me the location of the AC condenser drain tube. All my questions were answered and I left feeling like I made the right choice of shop for my truck. Aubrey called me around 2:00pm and asked if I would be able to come see the work completed and to meet Jake to show me where the AC drain tube was located while my truck was up on the lift. Jake showed me his professional work and explained all that was completed. The drain tube was not in a location easily accessible without unnecessary effort. However, Jake had a solution that we agreed would accomplish the task. A short while later my truck was ready. The price for the work done was fair and reasonable. Quality and expertise comes at a cost that represents the value of the work performed. Dave's shop provides that quality. And I left knowing it was honest work completed. I would highly recommend Jake for his mechanic skills. Aubrey will no doubt continue to excel in her role as a service advisor. Should my truck require any services in the future, I'll trust Dave's Complete Auto Center. read more