Wow! Hallie was amazing with personality, recommendations, customer service, and post customer care! Went in to see about a graduation ring to represent my school. Found one I liked but couldn't custom order that specific ring in gold so I began to look at other options. She and one of the other employees who I don't know their name went to the back and began searching for this specific ring that might be available in one of the other David Yurman stores. They came back and said that one did and they were shipping it to Austin. I winded up purchasing that one of a kind ring and was thrilled about it. Offered to resize it for free and afterwards Hallie even sent me a personalized planner to celebrate and congratulate me on graduating college and accepting a full time job offer. This gesture really meant a lot and it shows genuine care and sincerity for customers. What a great service I received and thank you Hallie for helping my dreams come true with this ring! read more
