My neighbor hired Doug's tree service in August 2023 to remove a large tree. Doug asked for access into my driveway with a bucket truck because power lines on neighbor's side blocked their driveway. I gave access, however, restricted where they could park the truck, as my yard/driveway is very small. A short while later, I checked on my front yard and found that they disregarded my instructions on where I agreed the truck could go, and they then had mechanical issues. The truck blew a hydraulic line which caused A LOT of fluid to pour onto my drive and stones/yard. I realize accidents happen, and told the employees of Doug's tree this and said make sure to clean up the mess you made. They used absorbent and degreaser for several hours to try to clean. The truck was moved onto the street and continued to drain hydraulic fluid as they worked on the truck for a lot of the day. At one point, the workers gave up cleaning and told me they got 80% of the oil out of my driveway/stones. I reminded the workers cleaning up the mess that they needed to clean up the mess in the street too. At the end of the day, 5pm, when everyone left, I observed that they got maybe 40-50% of the oil out of my driveway and did not do anything for the mess on the street in front. Very unprofessional. Next day, I contacted the neighbor who hired Doug's and he called Doug and got the response that they had done all they could do to clean up the mess. My thought was "no good deed goes unpunished"- I allowed the tree service and my neighbor to access the tree from my yard, so their jobs could be possible/easier. It reminds me to not pay for hired work in full before a job is completed, get more than one bid (even if it is a good price) and find a company that will take responsibility for their actions. Doug's Tree service is not a company I would consider in the future. read more