We're from out of town. in the last 2 days, we've tried to buy from this Dunkin, and both times, we've had to leave without ordering. Yesterday, the drive-thru line was backed out into the road, so I decided to order inside. There was a total of 3 customers in the store; one who had already ordered; and two elderly women who apparently had already ordered, but were back at the order window because the employees kept messing up their simple 2 drink/2 donut order. I initially thought it was the customer's fault - but as I stood and observed for ten minutes, I saw the employees bring them their drink, and then the customers would correct them. The employee would say "You're right, you're right". It seemed the mistakes were intentional. There were about 3 or 4 employees in the front, but this does not include the employees at the drive-thru window. I couldn't help but wonder where the 3 or 4 wrong drinks went. In the trash? Free to friends? Today, we saw the customers packed in line (see photo), so we tried giving the drive-thru a chance, but left after 20 minutes. I can't imagine this store being open for long. It's a shame that the owner isn't aware of what's going on. read more