I've really changed my opinion on this Dunkin Donuts. Even though I had received good service in the past years from this specific Dunkin Donuts, the recent change in staff is the most incompetent team on the planet.
They are SO SO SO slow and seem worn down by the constant busyness of this specific Dunkin Donuts.
The drive thru does move fast and accurate on some days, but most of the time now, it moves slowly and sometimes you will get another person's order because of the pure ignorance of the staff. I haven't been inside the restaurant, so I cannot comment on that, however the parking lot is big (but have a weird entrance on Bay Street.... should be on on Nantasket Avenue as well), and they at least have a drive thru. So I shall not complain about that.
If they could just get the previous employees back who used to work here, this place would be just as great as it used to be. Unfortunately, saying that is much easier than actually making it a reality.
Definitely prefer the Dunkin Donuts inside the Tedeschi down the street a little further. For now, 2 stars. read more