Caution to present and future patrons if you want to have a say in how your nails will look, need them filed more, receive great customer service.. it's best to find a new nail salon.
We speak volumes by our actions and where we spend our money.
If you speak up and expect to have your nails finished properly or not to pay for unfinished results, she will call the police.
The owner is rude and has a bullying mentality. If a tech makes a mistake she doesn't care and not interested in making it right or receiving constructive criticism. She belittled and harassed me with my child present. She called the police and tried to have me charged with theft after my daughter walked outside and I kindly said I need to go outside as my daughter is now unattended. She yelled, "You pay now or I call police" Although, services were not finish. She then followed me recording my child and I. I asked her not to film my minor child.
I spoke with the officer and he said I did the right thing by deescalating and it was unnecessary, but unfortunately I (we) the ppl don't have the right to refuse to pay no matter how poor the service without being threatened with a theft charge on your record.
Reluctantly, I was forced to pay ($41)and left with my nails thick with a rough texture and no top coat.
I can not express how much this whole situation was unnecessary and unacceptable.
I'm leaving out a lot of details, but I hope this gives you insight to how poorly this business is ran and don't want one more person to go through what my child and I did. read more