The manager was a very kind in calling me back and solving a problem, which makes me want to return to the salon.

the women doing my pedicure was extremely rude and being very forceful about me not wanting to get gel, they polish is separating and has a lot of air bubbles and she only did one coat. overall it was a very disappointing experience and i will not be returning read more

I have been a loyal customer of this nail salon for quite some time, but unfortunately the quality and customer service have progressively gone downhill to the point where I will be taking my business elsewhere. The final straw was my 13-year-old daughter's recent appointment before a dance. One of her nails broke within just a few days -- which already speaks to the declining quality of the work. We returned to have the nail repaired, checked in at the front desk, and were told to wait. After 40 minutes of waiting while multiple other customers were helped ahead of her, I asked why nothing had been done. I was then told that only the person who originally did her nails could fix it. That explanation was completely unacceptable. We should not have to rearrange our schedule and sit indefinitely waiting for one specific employee because the original work was poorly done in the first place. What made the situation even more frustrating was that once I firmly stated this was unacceptable, someone suddenly became available immediately to fix the nail. The lack of accountability, poor communication, declining quality, and disregard for customers' time have made it clear this salon no longer values repeat business. Very disappointing experience. read more

Andree is amazing!! Will definitely be going back, he did even better than what I asked for. So friendly and he made me feel slayyyy! read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

Thank you so much Alice! You are the best nail artist in the WORLD. These are the prettiest nails I've ever had done. Under new ownership. You can make appointments now. read more

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Harry is such an amazing nail artist and is very detail oriented and always makes my nails look exactly like the photo that I bring in every time ... he does amazing nail art and he really takes the time to make my nails perfect and they always last and never break, everyone in the salon is very welcoming and the establishment is very clean and I highly recommend Harry at Eureka nails read more

Andree will be requested every time I come in! I brought in an inspiration photo, and an open mind for creative freedom. He took his time, had incredible attention to detail and I am so pleased with the finished project! I will be back. read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

It's been 10 days since my post and no one from Eureka Nails has reached out to me. In the salon, there is a sign asking customers to speak to an employee before creating a negative review. I told the receptionist that I was going to post a negative review and he did nothing to convince me otherwise. I am disappointed that Eureka Nails is content with losing a customer. If I could, I would change my rating to zero stars. read more

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If I could rate them a zero I would. They do not know how to do acrylics and are extremely rude. Four nails broke within one week and they take zero accountability for their actIons. They also had a non service dog in there which is unsanitary. read more

Every single thing about this place is awesome! Mia and Tommy are stellar! I always look forward to going back!

Always clean and lots of great technicians! Mia was my most recent tech and did a great cuticle trim and gel manicure/pedicure! Always busy!

This is my go to nail salon when I am in town visiting And truth be told it's better than just about any other salon. This time around I had a regular pedicure and a dip nail. The girl who did my pedicure did a fantastic job on my pesky ingrowns that I can't take care of myself. While a little more attention on my heels would have been nice, I didn't pay for the callus remover. The dip however was one of the best I've had. Holly's attention to detail was awesome. She cleaned up my cuticles beautifully and repaired a broken nail perfectly and The dip is not too thick. My only complaint is that she was a little too reliant on the drill on my nail. And Holly didn't rush through the job even though I was the last person in the shop after closing. read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

Love getting my nails done here! Lots of colors & great service! Kay & Alice are my 2 favorite techs. read more

We have gone a few times and the service vibe is rude. They are sketchy about pricing and some of the technicians are just rude. My mom took my daughter today and when she was helping her look at colors the tech got annoyed and basically said come right now or I'll help someone else. The place was dead. Nails have always looked fine but we will go to soho or in west co next time. read more

Caution to present and future patrons if you want to have a say in how your nails will look, need them filed more, receive great customer service.. it's best to find a new nail salon. We speak volumes by our actions and where we spend our money. If you speak up and expect to have your nails finished properly or not to pay for unfinished results, she will call the police. The owner is rude and has a bullying mentality. If a tech makes a mistake she doesn't care and not interested in making it right or receiving constructive criticism. She belittled and harassed me with my child present. She called the police and tried to have me charged with theft after my daughter walked outside and I kindly said I need to go outside as my daughter is now unattended. She yelled, "You pay now or I call police" Although, services were not finish. She then followed me recording my child and I. I asked her not to film my minor child. I spoke with the officer and he said I did the right thing by deescalating and it was unnecessary, but unfortunately I (we) the ppl don't have the right to refuse to pay no matter how poor the service without being threatened with a theft charge on your record. Reluctantly, I was forced to pay ($41)and left with my nails thick with a rough texture and no top coat. I can not express how much this whole situation was unnecessary and unacceptable. I'm leaving out a lot of details, but I hope this gives you insight to how poorly this business is ran and don't want one more person to go through what my child and I did. read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

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I've purchased gift certificates at Eureka Nails for special occasions (birthdays, Mother's Day, etc) for my girlfriend and her daughter. For 2 years, everything was great, no problems. But you judge a business on how they handle situations when things go wrong. On a recent visit, a manicurist cut one of my girlfriend's toenails a lot shorter than the other. When asked if the manicurist would fix it, she was very rudely told that it couldn't be done because of the way her toe was shaped. Even though there weren't any problems with her other visits with the other employees. On top of that, her toe was cut on the bad job, which left a mark. When she spoke to the manager, Tina, she was treated more rudely. I personally went to Eureka Nails to speak with the manager. During the conversation, Tina told me that it was probably a new worker. Tina gave me her card and asked to have my friend call her and that she would be taking care of it. She did call her and was told to come in, and they would fix it. When she came in, they did fix it but charged her $50! She was told because it was a pedicure, even if it was their mistake, she was being charged. I feel that if this shop can't stand behind their product and must make an extra $50 to fix an issue that they created, then they don't need the $900 per year I spent for those special occasions. read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

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I asked for French tip and received this... and was charged $64. I said I did not like them what so ever when she was finished the lady proceeded to tell me " they look great and will look even better in one week"...?????!!??? What????? Safe to say I will not be back. I got them painted over and she was very rude and upset with me after I wanted them fixed. read more

Eureka Nails - " French tip nails" - Nail Salons Near Me - Eureka, Missouri

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Love this place. Very professional and quick!!!! Highly recommend and open on Sundays read more

From the moment you walk into the door, to the time you leave, expect to be treated like loyalty! The music will get you relaxed while sitting in their massage chairs getting a pedicure. If you want your nails done I suggest dip. This is one of the only places I've been to, that does it right and makes your nails look like top quality nails. The staff are all professional and the place is clean. best experience I've had at a nail salon. We will be back!! read more

This is a really nice place, organized check in process, friendly, calm vibe and my nails look great. I value great customer service and high quality work. read more

This place is amazing. I love the vibe. I drive 30 minutes just to stay with them. Have never had a long wait and always leave with my nails looking great. read more

The salon itself is extremely nice. It's pricier than other salons, but way worth it because they last longer than other salons. The nail tech Ray Ray does an awesome job. He is so quick and each nail is perfectly even on both hands read more

Eureka Nails - Dip power - Nail Salons Near Me - Eureka, Missouri

I recently switched salons and this was my third visit. I did not have an appointment. I only waited a few minutes and was taken to a table. I was then asked to go back to the front because the customer that had an appointment (that was 15 minutes late) decided to show up. I was reviewing my nail colors and the same tech came over and asked for the colors because the customer that was late wanted it. I understand taking your repeat customers and treating them well but new customers are just as important. I was then showed to a new table and Tommy was extremely pleasant. I asked for a manicure and dip. I am not sure why but twice now they have not done a manicure. They use the dremel and call it a manicure. I truly wanted a manicure. I have dead skin next to my fingertips that need a manicure. I am going to give it one more try because Tommy was pleasant and my polish looks good. read more

Eureka Nails - Dip nails, no manicure. - Nail Salons Near Me - Eureka, Missouri

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The service is always great and the staff are always very friendly and eager to help!

Too bad I can't give this business a negative 5, because if I could, I would. Friend made an appt, arrived, finally they took her at least 20 minutes late. She was with some male nail tech who ripped off her tips instead of soaking them off, argued with her about wanting her nails painted red, she said she didn't want tips and he put them on anyway. She told him what shape she wanted and he said no, and did what she didn't want and she hated them. He barked at her constantly "stop moving", she tried to shift so someone could walk behind her and he jumped on her again. I called the manager and she didn't care that one of her nail techs acted this way. I said that he needs a lesson in customer service and that she should know about it because it portrays a bad rep. She didn't care, she said it wasn't her fault or problem. I hope the ride witch goes bankrupt. read more

I have had the pleasure of coming to Eureka Nails for over ten years and every single time I have been there I have received quality service and beautiful nails and toes. The owners and staff treat their customers with respect and listen to what the customer wants done. You will always be greeted warmly and you will have a very relaxing time at Eurea Nails!!! read more

Always do an amazing job and the salon is just beautiful. I've been to several places and the technique used for dipped nails here lasts unlike any other. Within only a few days I had issues with nails starting to pop off, but not here. The last set I had lasted over 4 weeks and none were at all loose. I won't go anywhere else. Also Ray is the best!!! Highly recommend! read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

I love Eureka nails and the attention to detail when doing both my pedicure and manicure. The atmosphere is the best! So relaxing ‍

Visited here today and once again a very pleasant experience. Great customer service and great atmosphere. Can't wait to go back in a few wee read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

The level of service at this salon is outstanding! You can't go wrong with getting your nails done here.

Kay is amazing! She always does just what I want and it looks great! I drive about 30 minutes from my home, because she is that good.

This Place doesn't even deserve one star after the service I just received the most unprofessional way to treat a customer ever there is no way that I would ever recommend this place. no help and they make you wait forever and then blame the customer. Do not ever go to this place if you want to be treated with respect read more

As others have stated, the customer service here especially by the owner keeps me from returning. This is the closest nail salon to my house and I used to love going here. It's a shame but for me I'd rather drive somewhere else than deal with the rude front desk. read more

The owners and staff go above and beyond to provide a beautiful atmosphere and provide exactly what you want. i make the drive now even though I don't live in eureka anymore bc it's well worth it. read more

Absolutely terrible experience! Owner Tina is rude and unprofessional. I made the appointment with her and she handed me to a very inexperienced nail technician that was ripping my gel pedicure without soaking them. I left and needless to say never going back. Wish I could give it a negative 5. read more

Great nail salon always had good experiences here. Very clean and nice atmosphere. Friendly employees. read more

Eureka Nails - Light pink dip nails - Nail Salons Near Me - Eureka, Missouri

Do NOT do business with these people. I have gone here many times as do other members of my family and yesterday I went in for a gel manicure for Mother's Day and to prepare for upcoming wedding pictures. Today I noticed four of the nails were already peeling. I went back in and asked them to fix my nails with a different gel color because I was concerned the polish may be old since I've never had that issue before. The manager Tina accused me of lying and told me she felt I tried peeling them myself and referred to me as "those type of customers", basically saying I was trying to get a free color change. I was floored! I've been a great customer for a while as have my family. I was even planning on having my entire bridal party go there for the wedding. All I wanted was for them to fix this. She then refused to fix all the nails and I asked for my money back to which she denied. I have contacted a lawyer and am requesting legally my money be returned. I have also contacted my credit card company to stop payment on the account just in case. This company and Tina are very rude and not loyal to their customers. I would give your business to someone else who appreciates it. T Below is the very unprofessional and rude response from Tina, the business owner: read more

Eureka Nails - Nail Salons Near Me - Eureka, Missouri

The WORST customer service I have ever had. I know people don't show up for work and I know places get busy but I signed in and waited for an hour, a friend who I signed in with got taken back for her set. I finally asked after 1 1/2 hour when I was going to be seen, not rushing just curious as we had lunch plans. The lady gave me the iPad and told me to look through it for myself. I said "I'm not in here" and she said I needed to RESIGN in and start waiting all over since they had appointments ahead of me. Which I 100% understand but how did my name just disappear? I then explained to a friend I was going to just wait since she was almost finished and the lady came back to us while we were talking to explain to my friend I was not on the list. When her and I signed in one after another and I said again "it's okay I will just come back" and the lady stomped away and said nothing. Then as I was leaving I cancelled my pedi for later and she completely ignored me. read more

They get the job done but the wait is often long and sometimes they are sloppy and quick to move onto the next customer. If you don't wanna wait for something not worth your time and you want someone who takes care of you, I recommend nail idol next to Walmart. read more

I had a really bad experience there. I showed them what I wanted and they completely altered it. The technician was friendly but when i went back to get them fixed, not even an hour later, they made me feel terrible about the situation and blamed it on me. I would recommend not going. read more

Eureka Nails - I got this. - Nail Salons Near Me - Eureka, Missouri

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