Wow the difference is like night & day since my visit, last year. I just had tires put on and had the pleasure of dealing with Chris, Jenna & Jason while making my decision. They know what customer service is all about. I worked for Firestone back in 1979 and back then customer service was top of the list, and many business's have forgotten that. The Carol Stream Firestone is a place I would recommend for all your Auto Care needs. I did send a friend in some time ago and Chris was a real help to her during a major tire problem she was having. Keep up the great work, see you soon. Paul Lee read more