I have never had a better experience buying a car than the one I just had with 1st Kia of Simi this past weekend. I made the switch from Nissan and fell in love with the Kia Telluride. After 1 test drive I knew I had to have it. My whole experience with the buying process was so easy and pleasant. I cannot say enough good things about this dealership and staff.
We did not have an appointment and walked in on a Sunday afternoon. We were promptly attended to by Joe with no wait at all. Everything was done on his phone so we did not have to step foot inside the offices and were in our test drive with in minutes of arriving. Joe was extremely knowledgeable and took time to explain all the features etc. Joe took us to check out other models like the sorento and EV but I knew I wanted the Telluride and loved the one we test drove.
About a week prior Cody helped my husband look at cars as well but he was with another family when we arrived Sunday so Joe stepped in. Once Cody was finished and found out we were back he immediately came over and greeted us and went over everything while Joe worked on applications etc. Talk about amazing service! Cody and Joe were phenomenal! They knew the number we needed to be at and made it happen with a trade in. No back and forth, no hassle, just straight to the point and we had a deal immediately (thanks to the man behind the computer crunching those numbers for us too, Chris)
Financing was a breeze! Thanks to Henry I was in and out in under 10 minutes signing all the docs. I think it would have been even faster if we didn't chat so much lol.
Extra special thanks to Joe and Cody for making this experience awesome for me and getting me into my new beautiful car! I absolutely love it!
Highly highly recommend!! read more