Small, over cooked, under seasoned and over priced burgers, in a cold, impersonal and over hyped "restaurant"
The above is not what I was expecting from Five Guys, but unfortunately, that's what I got. I thought I may have been the victim of 'over hype' as I had heard great reports. But I've thought about it, reflected, and it just wasn't very good.
I had the cheeseburger with lettuce, onions, jalapeños and hot sauce. The 2 burgers (patties) were both thinner than I expected and were over cooked. I like a burger to be slightly pink and juicy, but this was grey and dry and almost tasteless.
I was glad to see they did a sesame bun as a lot of places go for brioche nowadays, but this had been man handled and looked like it had been abused. The jalapeños were fresh, which is great, normally, but not in a burger. The taste is too strong. They taste a bit earthy and are pretty overpowering. Burger jalapeños should be from a jar, every time! The onions were ok, but pretty u memorable, if I'm honest.
The Cajun fries were great. The seasoning was super tasty with just the right amount of kick. Now, this may sound silly, but there was no way you need that many chips. It felt like they know the burger was rubbish and way over priced, so threw in and extra 8 potatoes worth of chips to compensate. The chips are the only reason this isn't a 2 star review.
You can chose from (apparently) 260 drinks. Nice, but you stand there looking like a knob trying to figure out weather to add cherry, cherry vanilla or 'steak a mash potato' flavour to your coke! It's a bit over kill if you ask me (note, there isn't any steak and mash potatoes flavour - it would definitely be 4 stars if there was)
The restaurant itself feels very cold and canteen like. The white and red only decor doesn't make for a very comforting or welcoming experience. And when
I'm spending £14 on lunch, I want to feel good about where I'm eating.
All in all I was really disappointed and I'm still surprised I'm giving Five Guys 3 stars, but I guess I still think I must be missing something! I thought it was rubbish, but I think I'm on my own! Anyone else? read more