They are very happy to help and consult in anything. Can tell they want the customer happy. Very quick response. I had the wrong receiver and they even offered to come back out when I got a 4k receiver to assist with hooking to new TV. Still working with them on a bigger mount for TV, but they are very communicative and ready to do what it takes to make it right for what you want. Beautiful work, takes extra precautions to protect your belongings. read more