A hidden gem for fair pricing, patient service, and knowledgeable key cutting! After searching around Ventura County for someone I could trust, I visited Franklin's Ace Hardware at 7838 Telegraph Road in Ventura to have two customer-supplied aftermarket key blanks cut for my 2011 Toyota RAV4 Sport V6. Jerry and another helpful gentleman were honest from the beginning that outside blanks can sometimes be difficult to duplicate and that a perfect result could not be guaranteed. I appreciated their transparency. Rather than immediately cutting both keys, we carefully experimented with the first blank and tested it. Once we confirmed that it worked, I decided to have the second one cut as an additional emergency backup. The second key needed some extra adjustment, but Jerry remained patient and worked on it until it functioned properly. He was kind, careful, knowledgeable, and never made me feel rushed. Both employees provided the type of sincere, hands-on customer service that can be difficult to find. My particular key-cutting service was only $7.99. Franklin's has different pricing tiers depending on the key and the work involved, so not every key will necessarily cost the same. However, their pricing was extremely reasonable compared with the $70-$75 quotes I received from other mobile and storefront key duplicators merely to cut a blank that I already owned. I understand that programmed transponder keys, remotes, and specialized automotive services can cost significantly more. For someone who needs a basic mechanical backup key for emergency access, however, Franklin's Ace provided an honest, sensible, and affordable solution. A spare key may seem like a small thing until someone is locked out of a vehicle. I am very grateful to Jerry and his colleague for taking my concerns seriously and helping me leave with two useful backup keys. I highly recommend this Franklin's Ace Hardware location to customers in Ventura, Oxnard, Port Hueneme, and the Naval Base Ventura County area who are looking for friendly, knowledgeable, and fairly priced key-cutting assistance. This store is a true hidden gem, and the staff genuinely lives up to the Ace Hardware promise of being "The Helpful Place." read more