My family is new to this salon and I have to say we were excited to have a salon that offered multiple services that we enjoy. This isn't my first time having my hair done by Sherry as we have followed her as she has jumped around between several salons over the last few years, but it will be the last for me, my mother and my daughter, husband and any others I would have mentioned this salon to. Please see attached image of the result from my visit this week. Absolutely nothing close to what I've wanted or ever had done. Pretty frustrating as we all know how it feels to have something go wrong with our hair as it is such a big part of our looks. But I also know that accidents and mistakes happen. But let me also include the fact that mid appointment I was told my price had increased by 30% since the last time. Not at the time of booking. Not before the first snip of scissors. Half way through the appointment so I was trapped into paying the higher price which I had not prepared for. 30% is a huge increase to drop on someone. After this visit, and once I got home and was able to truly see my hair, I reached out to have my hair fixed as it seems fair that given the $140 charge, we could work something out as I was truly disappointed with my hair. I was able to go in the following day, even thought Sherry was not happy with me. Upon arriving, it was very clear I was there just to have a simple and quick fix by applying a simple gloss over the tops of my blonde streaks, in which it will still fade into an uneven color which I will then have to be spending more money to fix again sooner than I should have to. After leaving and assuming that we are both adults, and what I thought was a good client and friend, we could just let this be and move forward with no hard feelings (all of which should have been on my end anyway), 2 days pass and I get a text that I am being dropped as a client. That I am no longer going to be able to have my haircut by the lady who has worked on my family for years and that I followed and supported from salon to salon. I can say with confidence that this was the last visit by me or any of my family as I won't support a salon that stands behind this kind of treatment towards their paying clients. As a business owner myself, clients always come first as they pay me for a service and have expectations of fair business and communication. I feel like not only did I not come first and communication was non existent, I was also treated as I did something wrong by wanting my color fixed. There are a lot of hard working people and business's out there these days that appreciate and are grateful for work, and especially dedicated clientele. Unfortunately for this salon it won't be with anyone working there moving forward. There is simply no room for overpriced, subpar services and attitudes these days. read more