DO NOT RENT A GOLF CART HERE!! Me and my family rented a 6 person golf cart here on March 30, 2018 at approx. 11:45 am the cart finally arrived at approx 6:00pm that day and appeared old and worn out, but I was assured it was reliable and ran fine. Me and my family got on the golf cart and drove it less than 200 yards before it stalled out while crossing Hwy 87 to get to the beach side of bolivar, I immediately had to get out and push it off the road all while vehicles sped around us. I immediately called the GOLF CART CONNECTION NUMBER that I was given in case there were any problems or concerns with the cart. I called more than 20 times while me and my family were stranded on the beach 4 hours from 7:00pm until 11:00pm when we finally had a Good Samaritan stop and take my family back to our Beach House and then return to tow me using a strap attached to the cart back to the beach house. The next morning Spencer Stevens who identified himself as the Manager of Golf Cart Connections called me and I told him what had happened and the danger my family and I were placed in by his company renting unsafe, unmaintained and unreliable golf carts. I explained how our entire vacation day was ruined and how we were almost hit by a vehicle, while trying to push the cart across the hwy after it stalled in the middle of the road. I asked him for a full refund seeing how we only had the cart one hour and drove it less than 200 yards not to mention the stress we were put through. . Spencer apologized for the situation and assured me I would receive a full refund on Monday when the office opened. I called Monday and was told by Becky she could not help me that I needed to call JAY WEEKS the OWNER. I then called Jay Weeks office for 2 weeks every day, only to be told by his helper Spencer Stevens that they do not give refunds and if I didn't like it I needed to hire an attorney. My credit card was charged $489.76 cents for a golf cart we had an hour. Me and my Wife both Police Officers over 20 yrs have neither one experienced this kind of a blatant disregard fcustomers SAFETY and the lack of customer service. I have since filed a complaint with the BBB, TX DOT, CLUB CAR, ANSI, ILTVA , OSHA, GCSO, Pct 6, Valero , Total, and the Attorney Generals Office. This company is owned by JAY WEEKS who also owns South East Texas Starter in Port Arthur Tx whose reputation is also just as horrible for the same issues. There are plenty of other places to rent carts in Crystal Beach that are reputable. Do not give these crooks your business. read more