Do not go here if you like your hair. The worst haircut I have ever received. I have been to other Greatclips locations and this has never happened. I told the lady what I wanted in detail, like physically pointing out how much of the ends to trim (approximately 2-2.5 inches) and how far up I wanted the layers to go. My hair was pretty long (Photos #1-4 taken the day before the haircut). I came out looking like photos #5 & 6, about an hour after the haircut. Not even a ponytail for the next few months can hide this because it is so choppy with a couple pieces much longer than the rest (Photo #7). I had been cutting my own hair for years, but came in looking to get long layers I thought I could not do on my own (Photos #8 & 9). I did not think I had to bring in photos as I just wanted to cut off the split ends and have some long layers put in. She chopped up my hair. It's like she disregarded everything I told her and did whatever she wanted to or had no clue how to do what I asked for. At that point she should have said she didnt know how to do layers. I could have done what she did on my own, and when I told her I cut my own hair she said, "So you came in for me to fix your mistakes". That's the point I should have left. There were so many red flags that I can see now that I look back on it. A lady behind me, a customer's friend, said, "I'm freaking out for you", as the hairdresser was cutting the back of my hair. She stared at me thru the mirror as she was leaving as to say "get out now". I could not see what was happening on the back of my head. As the hairdresser started to come around to the front of my head where I could see she said, "Don't freak out, it just looks like a lot", while telling me that Greatclips only pays them hourly, my hair cut was equivalent to 8 hair cuts because it was so thick, they have to buy all their own supplies so they rely on tips, and the blade she was using to cut my hair she could normally use for a few clients, but not with my hair. She succeeded in making me feel bad for her as I tipped her more than I should have when leaving thinking it wasn't too bad because my hair was still pretty wet. There have been haircuts where I haven't been 100% satisfied before, but none turned out like this. I had never seen anyone cut a whole head of really long hair with just a straight blade before, but I trusted she was the professional and knew what she was doing. She said it was the tool she preferred to use for her craft. I Googled it once I got home and that's probably not the tool she should have used on my hair. Her job is to look at the client's current hair & what their asking to be done and make an educated decision on what tools to use. I had never gotten a really bad haircut before, so I wasn't as alarmed as I should have been. She was throwing my hair over the top of my head to the opposite side, so I couldn't see what was happening. She was spraying my face and putting my hair in my face more than any other hairdresser I've had cut my hair. I'm starting to think now she didn't like me or didn't want to cut my hair. At the end she put some product in my hair and threw my hair around some more, so I couldn't see how choppy the layers were. As I got home and it dried I could see the damage that was done. I could have done a better job myself. There is no fixing this because too much has been cut off. Photos #10-12 is later that night after getting the unwanted body/poofiness out of it from the product she put in and really getting to see the damage. It looks like I let a kid cut my hair. I will have to wait months for it to grow out. Years for all of it to grow close to what it was. If you decide to go to this location I suggest choosing someone else to cut your hair. She was the first booth on the right directly behind the register as of 8-6-22. The colored lady with dreads. read more