Go anywhere else. I leased a vehicle from this dealership about 2 weeks ago for a car that was at another dealership. Signed the papers, put money down, and traded my car in. I was told the car would be delivered Wednesday (the following day) or Thursday morning. Wed comes around and they tell me Thursday. Thur comes around they said Friday. On Friday they tell me the car had more mileage than was disclosed and they can't lease it (not their fault but certainly not my problem, they pressured me to sign the documents before having the car in their possession). The car was also sold to someone else on Wednesday but they strung me along until Friday.
For the first few days I was chill thinking they'd work to resolve it. They offered me similar cars (after I texted multiple times asking for an update) that didn't have most of the features I wanted. They refused to pay the premium to have the other options I wanted delivered even though the mistake was theirs to own. Don't work with a dealership that sells inventory they can't actually get and don't care to make it right. I had to call or text multiple times to get updates when they should have been reaching out to me daily to fill me in on what solution they were trying to find. How can a Jeep dealership not secure a Jeep?? When I came to get my car back they had the audacity to act surprised and asked if I still wanted a car.... Of course I do but they couldn't get it for me. I found it somewhere else and am picking it up tomorrow. read more
