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From Bill's review
Aug 2, 2024
Well y'all, I really did have high hopes for this one! This restaurant/ grill is found in the lobby of the Holiday Inn located in Guin, Alabama. The Hotel is fairly priced with pleasant professional business decor. The restaurant offers a decent amount of fine appeal. There are definitely not a lot of choices in this area for an upscale dining experience. There are a few fast food options available but you have to drive a bit to find any kind of original menu. Check out my other reviews for this area. My Aunt, Uncle and their kids flew in from California to join the rest of the family for a small reunion. We were really looking forward to eating together at Grill 22, despite the mixed, inconsistent reviews. It seems that people are saying it's "Hit or Miss". Lisa and I split the Caesar Salad and the Boneless Wing Sampler. Mom had the BLT Wrap with the Pub chips. Aunt K. and her fam had the Chipotle chicken salad, Chicken Caesar salad, Fried Pickles, and the adult kids had the Hot Wings. The room was not crowded at 7:30 pm and I did count three servers and a bartender. It all started with the YELP coupon. On the app, if you "check in" you get 50% any appetizer. After speaking to her colleagues, our server told us they don't honor third party coupons. I don't know what that means but OKAY. After we ordered the server informed us they had run out of Jalapeño Ranch, Caesar, and Chipotle Ranch dressing, so we had to go with plain Ranch on EVERYTHING. Unfortunately the server did not bring some items, including Lisa's entree. I had to walk to the bar, where she seemed to be covering the bartender, to ask for our food and she responded as if she was very annoyed. Yikes!The service continued to be lagged and uncomfortable. Sadly, the food was not very pleasant. Mom said her wrap was just OKAY, the salads were all similar when added with House Ranch, the boneless wings arrived cold and were definitely not prepared freshly. The sauces were not tasty but rather reminiscent of preprocessed bulk inventory. The cousins reported soggy but edible hot wings. Although, I do have to say, the fried pickles and the Pub Chips were delicious and paired nicely with the RANCH dressing. Well, I would have to say for us it was a "Miss"! As I read in a few other reviews, the restaurant is undoubtedly understaffed and the service is sluggish. I guess J would recommend this establishment for convenience and the prices are reasonable enough. Sorry Grill22, you need to "step it up". I did get the opportunity to speak with management the next morning and they were very appreciative I was able to share my experiences with them. They assured us they will be accepting the YELP Coupon in the future as well as addressing the ongoing issues. Ms. Lisa is very proud of her breakfast buffet and encouraged our family to give it a try. I will follow up in the next post! read more

