Food is five star but the service is slow. The line was about 20 deep, an efficient line looks and puts infuses o. The preparation and service. The cashier was chatting up the prep cook, not paying attention to the customer and overall showing a disconnect. This is an easy fix, communication, attention and delivery of product will result in a growth is revenue. No one wants to stand in a long line and observe the people that should be hustling just laughing and talking, not taking orders. Minutes turn into a heavy cost at the end of a service day.
The food was great and my coffee was spot on, if you fix the efficiency of the front servers, it will boost the business. read more