Based upon the unprofessional and inadequate on the job conduct of its personnel who are charged with protecting passengers and property at the MTA Norwalk-Hoxie Greenline station, Inter-Con is inept and ineffective.
A couple of months ago, hardly anyone was at the aforementioned station early one weekend morning. There was a couple of homeless men acting up and being threatening. I had just bought something to eat and my bus, Norwalk #4 was not due for about 25 minutes.
Dressed in the way in the middle picture below, I walked from the bus bays across to the far or east side of the lot to eat in privacy and out of the unpleasant sight and scent of the derelicts who Inter-Con permits to beg, live at and occupy the station. Sure enough, I'm eating and I hear a car drive up. A young male Inter-Con guard, olive skin, about 28, mustache, dark hair and ball cap, says to me, "Are you okay?"
"What kind of question is that? Of course I'm okay, can't you see I'm eating? I'm waiting for my bus..."
Then the guy condescendingly and insultingly says, "The bus benches are over there."
I know where the bus benches are ** it., my bus doesn't get here for 20 minutes and you guys let these homeless **** harass us and you do nothing to protect us so because of you I have to walk over here to eat in peace!"
"Okay, okay, it's just a question."
But this is par for the course with them: confronting and annoying innocent passengers while ignoring lawbreakers. The sights and scents, the human wreckage that Inter-Con does nothing about which vandalizes, uses drugs, harasses, threatens, begs from innocent passengers. Just today, I arrived to wait for the MTA 125 line and this is what I encountered in the picture: The guy was mumbling to himself, playing with lighters, smoking discarded cigarettes, sometimes speaking with rage, and his scent was nauseating. He then hopped onto the same bus I was on and just as I knew he would, he started punching the air violently and shouting in rage. Look at the picture! What is Inter-Con's job if this is what we MTA passengers have to endure!!! read more
