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From Theresa's review
Aug 6, 2017
Every of my close friends knows I am a big fan of J.Crew. If anyone doesn't, he or she ain't that close to me after all :P I started wearing J.Crew when I was in college. I dare to say my relationship with J.Crew is longer than most of their staffs working in the store or at the head office in Manhattan or at the customer service located at Lynchburg, VA. Needless to say, I am a very loyal customer and has a certain expectation from J.Crew. Early this year, my package arrived stained, reeked of whatever stench and a tire mark left by a truck left me appalled and outraged. For the first time I wrote to J.Crew after having a long relationship over a decade. The then CEO Mr. Mickey Drexler, on the very same day, got someone to contact me. Long story short, I hate UPS Surepost. I have forgiven J.Crew cos it was not entirely their fault. Those crazy sequined pants, those ugly tops and ridiculous "who on earth will wear them" outfits, that's J.Crew's fault (or the former creative director whose creativity has gone hay wired). I am glad the current brand is going back to how J.Crew once was. So the above is a bit of my recent history with J.Crew. Now back to this J.Crew store at Lenox. This is my favorite J.Crew store for the past decade. My former stylist has left the company but even before he did, Rosemary was the other person who often helped me. Now she is my go to person at this store. Truthfully I don't think I really need a stylist, I know my style, I know what I want, what to wear and how to match any pieces of apparel. My former stylist friend always said that about me and I never need him as a stylist lol! Rosemary is fun and has a bubbly personality. She is very nice and helpful; I usually need her help to place an order for me after I see something I like in the store. Afterall, now the store no longer carries petite sizes or 000. I remember once I woke up in the morning and decided I needed to have this dress in 000. My size was completely sold out online, I called Rosemary in the store and she found the only piece was available in a store in Virginia. Needless to say, I received that dress a few days later. For a very long time, I mean a very very long time, I am all about black or navy. I am not big in colors. Somehow, in recent times, I must have hit my head on a curb while walking, I started buying bright citron, dark papaya, orchid, etc.. Smh!! Rosemary just said today it's good that I am doing more colors, cos it's good to live a little, lol! I am not sure if my dresses are all black or navy means I don't. This J.Crew store receives more of the clothings available online than any other J.Crew stores in Atlanta or other parts of the state. For anyone who is new to this J.Crew store, I highly recommend Rosemary if one needs any help. She is THE best there! read more

