I had my wedding set resized smaller and soldered together. The ring was shaved down paper thin and attached crooked. I would be happy to supply photos. The ring is essentially ruined and looks like it was put together by a child and could break at any moment.
The store offered to put the $300 I paid "towards" fixing the ring and had the nerve to tell me I would have to make up the difference in cost. The ring was ruined by the jeweler at this store and they wanted me to pay to fix it. They had the nerve to tell me one ring was "too worn" (It wasn't worn at all and they didn't mention this the 2 times we visited the store to have it sized) and there was nothing else they could do. I would need to pay to have metal added even though the ring was made SMALLER by them and they were responsible for removing too much metal in the first place.
I refused to pay more to have the ring fixed by the jeweler who ruined it and requested a refund. Now I have to find someone to fix my ring and hope it doesn't snap in the mean time. Oh and when I asked the "manager" if after looking at the ring she could honestly say she felt good about the way it turned out she said "no" but still had the audacity to say I would need to pay to get it fixed. This was a devastating experience. My ring was purchased at a 3rd party as a resale and I feel like this store didn't care for it with the same amount of detail and workmanship because of that. It is still my wedding set and they ruined it.
If you have he jewelry you actually treasure, stay far away from this awful place. read more