I don't think I've ever been here, but I refuse to support this business now after what I read.
I read a Facebook check in were a paying LOYAL customer came in with a service dog and was harassed. Yelled at her and told her she could not have a dog in here, and she replied saying it was a service dog. They didn't believe her and made her get her papers for the dog, which is illegal. They produced to badger her asking why she has a service dog and made her tell them about her personal medical conditions. Even after all that they told her she isn't welcome there anymore. I can not believe the audacity of some people, especially in the year 2017 in a city so progressive as Cotati. I am not a dog fan myself, but I am all for service animals and their rights. You are legally allowed to have a service animal anywhere in California, and you are legally not even allowed to ask if it is a service animal. Whatever employee terrorized this poor girl needs to be fired, or this company should be shut down. You can not treat people and animals like this. read more