Do not seem to stand by their work and more expensive than other competitors. Had an air conditioner and heating unit installed in 2020. Less then two years later, we wanted to convert our basement into an apartment. When they installed the PVC return piping, they did it in a way to where it hung way below ceiling height, and even under the air ducks, so it only gave us a little bit over 6 foot of headroom. we had a few quotes come out and they were shocked at this type of installation and said it should've been routed along the side of the air duct and not hanging so low below it. Also, our vertical return air duck was not installed straight at all, it had about a 15° bow in it, that was also heavily criticized by other heating and air conditioning companies who quoted the repairs. With all this said, I gave them a chance to come out and correct it, realizing it was a bit of a time lapse since the installation up to now, but I thought they would at least give me a good price on rerouting everything. They ended up not returning my call and I had a call back then they called and didn't leave a message and I had no idea who they were because they didn't have a caller ID with their company name. Then after I sent them pictures and they evaluated it, they gave me a ridiculous quote to fix everything. It ended up being $1000 more than all the other quotes that I received from other reputable companies. When addressed, they didn't offer any explanation of the additional costs. I guess it was worth it to them to lose a customer for life who has a pretty big Netwerk in the area. Remember, Word of mouth and your businesses reputation is worth a lot more than $1000 over price profit. I felt like they didn't want to correct their shotty work to begin with so they over priced it so they didn't have to deal with it. read more