I guess these self serve ramen bars is popping up around town now....and for awesome reasons! Everyone loves a hot, personalized ramen.
My review is solely for the 'service'. Now, this is my first time at THIS location, being that it is fairly new. I've been to others in HI, WA, OR and CA....all with same concept.
Pick your noodle, add your toppings and whip it all up on the cooker.
There is a Caucasian guy that works there that was just overbearing. Didn't give me space. I understand that it may be his idea of being helpful, but when a customer tells you , 'thank you, I got this' , PLEASE give us some space!
What really shocked me was when this guy, rang me up and then proceeded to open up both mine and my daughter's noodle pack with his bare hands! NO glove or hand sanitizer! He even broke my daughter's noodle in half without asking. I asked if I can do my seasoning packet myself but he proceeded to pour the pack with his bare hands into the bowl.
We were assigned 2 of the cookers. He was basically making it for us. I told him we can do it but he kept mixing our noodles around. I asked him, "What's the point going to a self serve ramen place when we can't make our own'?
His response: THESE MACHINES ARE OVER $1000 EACH AND WE DONT WANT YOU TO BURN IT.
Are you KIDDING ME!?!! I threw my hands up, sat at a table and waited for him to bring me my noodle. Might as well right?
Our noodles were good. What do you expect from a Buldak package? The service had me so irritated! The lady owner went around and gave everyone a free drink...maybe she saw everyone was pissed? IDK.
I will not be coming back to this location, there's other ones around that gives a much better experience. read more