I do NOT recommend using Kreg's company at all. For a year and a half we had being looking forward to putting built-ins in our family room and once we had enough money saved up, we were beyond excited. Nearly everyone in our neighborhood recommended Kreg highly (still no idea why). We got a quote from him and my first sign to not have gone with him should have been the fact he got butt hurt when I said I am getting multiple estimates. I was taught my whole life to always get more than one estimate for any major job for your house. But whatever. We decided to go with him given multiple factors. I had a picture of my in-laws' built-ins as a basis of what I wanted ours to look like and he said he could do it for us. For the first few days of the job (he said it will take about a week), everything was running smoothly baring a few off-hand, rude comments towards my husband. You will see a common theme of odd, childish behavior here. Not at all professional. However, come the final day when I came home from work the "finished" product looked NOTHING like the picture I had shown. Apparently, he just installed his generic built-ins template he does for everyone else's house and as we figured out....is because it's the only thing he knows how to do. Nonetheless, the next week he spent 3 days trying to fix it. As the previous review mentioned, we had to fight him every step of the way to get it to look right. He was nasty and rude those last few days and by the end of it, we just wanted him gone. On that third day, he said the lights that were part of our design would be coming in the next Monday and stupidly enough, we gave him the final payment. Again, similar to previous reviewer, that Monday he never reached out to us nor installed the lights. On Wednesday, I had asked where our lights and no response. It wasn't until I threatened to open a dispute with American Express that he miraculously texted back. He did ultimately come back and install the lights the next day. However, the finished product is just not that great (I have uploaded images of it). Additionally, I didn't realize you had to specify you wanted shelves in your cabinets because we did not get them :/ All-in-all, horrible experience. Please avoid and find someone else highly-skilled and professional. read more