I had a very disappointing and highly unprofessional experience working with Josh, the owner/inspector. After receiving his inspection findings, our team performed an invasive repair and inspection to verify the source of a water intrusion issue. We removed sections down to the structural components and confirmed the moisture and severe rot were originating from the patio/deck area and not the roof as stated in his report. Rather than asking for documentation, photos, or engaging in any professional discussion regarding these findings, he immediately responded by telling me I was "full of crap." This statement was made in writing without any attempt to review evidence or reassess his conclusions. That type of response is completely inappropriate and reflects a lack of professionalism expected from someone providing for a customer. He then continues to insult me Additionally, the "inspection report" provided did not resemble a formal inspection report and was instead prepared on what appeared to be a QuickBooks invoice, lacking the detail, structure, and professionalism typically expected from a "qualified inspector" He is charging $450 for this quickbooks invoice with notes written Because of the inaccurate conclusions in his report, we are now having to perform repairs to the homeowner's newly installed roof at our own cost to resolve an issue that was ultimately determined not to originate from the roofing system. This situation created unnecessary expense, confusion for the homeowner, and avoidable delays that could have been prevented with a more thorough inspection and professional communication. Professionalism, accuracy, and accountability are critical when dealing with customers and construction-related issues. Unfortunately, none of those standards were reflected in my experience here. Stay away. read more