I had a very disappointing and highly unprofessional experience working with Josh, the owner/inspector. After receiving his inspection findings, our team performed an invasive repair and inspection to verify the source of a water intrusion issue. We removed sections down to the structural components and confirmed the moisture and severe rot were originating from the patio/deck area and not the roof as stated in his report. Rather than asking for documentation, photos, or engaging in any professional discussion regarding these findings, he immediately responded by telling me I was "full of crap." This statement was made in writing without any attempt to review evidence or reassess his conclusions. That type of response is completely inappropriate and reflects a lack of professionalism expected from someone providing for a customer. He then continues to insult me Additionally, the "inspection report" provided did not resemble a formal inspection report and was instead prepared on what appeared to be a QuickBooks invoice, lacking the detail, structure, and professionalism typically expected from a "qualified inspector" He is charging $450 for this quickbooks invoice with notes written Because of the inaccurate conclusions in his report, we are now having to perform repairs to the homeowner's newly installed roof at our own cost to resolve an issue that was ultimately determined not to originate from the roofing system. This situation created unnecessary expense, confusion for the homeowner, and avoidable delays that could have been prevented with a more thorough inspection and professional communication. Professionalism, accuracy, and accountability are critical when dealing with customers and construction-related issues. Unfortunately, none of those standards were reflected in my experience here. Stay away. read more

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Found a leak that 2 others refused to even look for as they said it was to small to find. He was booked out almost 2 weeks because of the holidays. Showed up at the appointed time and located the leak in less than an hour. I have had a portfolio of rental properties over the last 25 years so this is not new to me. At this point in time he is in my preferred vendor list and will stay there. His rate was a little lower than the larger company I had been using. I will be doing business with him again read more

I had a water leak that I could not locate even with the help of the local water department and a local plumber. With the help of my local plumber we did narrow the search down to the water leak being somewhere in the yard. I was given Josh's name and that he was with Leak Seekers.....he was the person I needed to find the water leak. Luckily for me he was able to come to my house that same day and he found leak within 15 minutes. I was beyond relieved. The plumber came the next morning and fixed the water leak problem. Josh really did know exactly what to do and was so very helpful. He knows his job!!! By all means, call Leak Seekers when you have a water leak problem. read more

Josh is incredible. He answered his phone on the first call. He came by the same day to find my leak. He was accurate, very accurate. He advised that it was a slab leak, that I had options to solve the problem and then suggested reputable plumbers to perform the repair. He was very interactive after the fact with a couple of questions answered via text. He was clearly competent, and a great communicator. Another important point, their website seems to imply leak detection for pools and spas only, but Josh has the equipment to find leaks in your house too. Overall, this is the only leak detection company I'd use. Josh is a vet. He only hires vets. He is franchising his business to other cities, helping vets get setup in those cities in what appears to be a very generous way. read more

Leak Seekers - Their business card - Waterproofing Near Me

Never heard back after making appointment. Also did not show up for scheduled appointment.

Came to check a water leak but there was none because no water runs in those particular pipes? Paid 365 to say no leak suggested by Fenwick I call this company in same day. Lost over 500 and finally had issue repaired by Snyder! I wd like partial refund. read more

We called Josh on a weekend and he came right out! Professional, on-time, courteous and experienced. We were using 2 gallons every 15 seconds. Grateful that Josh was not only able to identify the source of the leak, he was able to shut off the flow of the water. Within hours, Josh emailed me a comprehensive invoice explaining the leak and all other necessary repairs for us to submit to JEA in hopes of an invoice adjustment. read more

I wish I could give this company 10 stars!!!!! I was having flooding of the floor in my master bathroom. I had a plumber come out on Tuesday afternoon. He told me there was nothing he could do but that it was a "non pressure leak" so I could leave my water main on and just not use the master bathroom. I did as he told me and found my bathroom floor under water again within 3-4 hours. I first called American Leak Detection and after no one answered with several tries, I left a message as well as sent an online request and heard NOTHING BACK FROM THEM until late Wednesday morning! I called Leak Seekers early Wednesday morning (the day before Thanksgiving) hoping I could at least have someone come by the day after the holiday. Josh answered immediately and told me he would stop by the same morning even though he was getting ready to go see his family/children for the holiday. He actually delayed his departure so he could help me! He found the leak almost immediately! He opened my wall, marked the leak, advised me on what needed to be done, and gave me several referrals for reliable plumbers after confirming it was a pressure leak and to leave my water main turned off!!!!! If you are looking at these reviews because you need a leak detection done....CALL THIS COMPANY! DON'T WASTE YOUR TIME WITH OTHERS!!!!! read more

Josh was amazing!! He came promptly to help us find a leak outside in the yard that a plumber came and claimed to have found the leak and fixed it the day before, for which we've had to pay an exorbitant charge. Josh was able to find the leak accurately. He was pleasant, professional and genuine. Our advice for future reference is to contact Josh first not a plumbing company. read more

Can't describe how impressed I am with this business, and Josh, who I believe is the owner. After calling Leak Seekers and explaining that my elderly neighbor who lives alone had been told by JEA he had a leak somewhere in his yard between the city meter and his home connection, Josh arrived the next evening after normal business hours genuinely sympathetic to the situation and found the leak within about 5 minutes. Simply outstanding service that I would recommend to anyone! read more