Darn. Gave this store SO many chances over the last decade since we live close by, but we just can't in good faith recommend it anymore. At all. The inventory quantity (or location on the shelves) doesn't even remotely match the app. Many products on the shelves are broken - especially bricks, pavers, lumbar, etc. Doesn't seem like anyone monitors inventory or quality control. So unlike other Lowe's we have visited over the years. Good luck trying to find an employee willing to help. Most walk right by and won't make eye contact. Trying to reach someone by phone is even worse. Our most recent (and last!) purchasing experience was atrocious. Waited almost an hour to buy a dishwasher. Ended up purchasing it online since no one would help us (or the three other families trying to purchase appliances that afternoon). Upon delivery the dishwasher arrived damaged so the plumber had to cap our line while waiting for another to be shipped. While we waited, the cap burst, flooding our kitchen & ruining our hardwood floors. So that added a HUGE headache to get cleaned up safely and repaired - and was not handled well by Dominic or other Lowe's employees we engaged with. After THREE deliveries of consistently damaged dishwashers, (over almost two months time) we decided to purchase instead from Idlers. What a difference!! They match prices. They deliver pristine appliances transported carefully and install them with care. Their install team was incredible - truly went above & beyond and made us realize just how low the bar is at Lowe's. Save yourself major hassle by going to Idlers instead. You won't pay a penny more but they will treat you, your purchase, and your home with respect. You actually build a relationship with their sales team and want you to call them directly if any issues arise. We are so glad we found another option. Unfortunately this Lowe's is a huge NO for us. It's worth the drive to go somewhere - anywhere (!) - else. read more