DO NOT USE THESE PEOPLE FOR YOUR MOVE! This was the absolute worst move we have ever experienced. We were moving from a 3 story townhouse to another townhouse with 3 small children. My husband found this SCAM company and they told him the cost would be $1200 (everything included), for 8 hours and the "contract" said it wouldn't go beyond $1200. Our appt time was 9am. At 9:30 my husband had to call to find out where they were as they hadn't arrived yet. They said something was wrong with the truck, but they were 5 mins away. They didn't show up until 10:40am. They were unprofessional right from the beginning. They moved slowly throughout the house grabbing boxes with no rhyme or reason. They argued with one another about how & what to move. They would put a few boxes on the dolly without securing them, so they wobbled back and forth nearly falling. At one point 2 of them were holding our 65" & 50" tvs and I saw the tvs wobbling!! I also saw the drawers to my husband's file cabinet fly open as they were rolling it on the dolly. All 3 guys would go downstairs together with just a few of our items, and then it would be 30 min before we saw them again. It took them 5 hours to get MOST of the boxes and furniture from the 1st and 2nd floor. Finally they filled up the truck. (I have video footage of them just standing around on the truck talking. Also, my husband walked past our bedroom at one point & one of the guys was slouched in my chair scrolling on his phone.) The head guy, Michael Enriquez, walked up to my husband and told him they were going to get lunch and would meet us at the house afterwards to unload the truck. Then he said we needed to pay the $1200 cash before they could unload. They arrive to unload and now there are additional charges. Michael Enriquez demands $595 more dollars via cash or Zelle before they will unload. At this point it's about 5pm and my children's beds and clothes and EVERYTHING from their rooms, was still at the previous house, so we pay them via Zelle so they can unload and we can find our own way to go back and get our children's beds and clothes. At 6:50pm Michael Enriquez came up to us and said they were done emptying the truck (they left all of our belongings in the garage), his guys were tired and 8 hours were up. He offered to stay and finish for an additional $145. Then said they could return the following day and bring our items from the other house for $145/hour. Over the next 2 days we discovered my books shelf was broken as well as 2 TVs. This SCAM COMPANY goes by different names. They told us they were called United Movers. Then after plugging Justin's number in Google, Luxury Movers showed up as the company name. Not only did these people cause us a great deal of stress, they completely overcharged us for terrible work, and then broke items we now have to replace. (Michael Enriquez even had the nerve to ask my husand for a tip) We will be taking legal action. PLEASE DO NOT USE THESE PEOPLE FOR YOUR MOVE!!!! read more