After visiting a few different clinics in the Seattle area, this veterinary care center has by far been our favorite. The whole team is very attentive and kind, and you get a sense that they actually care about your pet vs. visits feeling merely transactional.
Some reviews have read that they're very money-oriented or will try to squeeze every penny out of you, but I personally haven't experienced anything like that after being a client for almost two years now (8 visits total for 2 pets). I recently brought my cat in less than a month after her annual exam and they only charged half price for a "brief visit" which was a pleasant surprise. From my past experiences, exams have always been one flat charge.
They do mark up their Rx medications quite a bit, but my understanding is that's just industry-standard, especially coming from an independent/standalone practice. It's unrealistic to expect them to be able to compete with Chewy, Costco, etc. And they've always given me the prescription to take elsewhere when I asked and never made me go directly through them for the meds.
Service and communication has also never been a problem. I've emailed them and called over the phone and every experience has been perfect.
Another thing I appreciated about this place is how seriously they took COVID precautions. Even now, patients are asked to stay in their car if it's just a technician visit, and masks are still required for those who come inside. Not only are they cautious, but they did a really great job at streamlining the process so that it's easy to follow and efficient.
Bonus: they mailed us a cute little welcome package after our first visit!
Before Maple Leaf we were in California and loved our vet there so much, we didn't think we'd find a new vet that would compare, but we were wrong. Maple Leaf Veterinary Care Center truly has lived up to our hopes and expectations. read more