I came to pick up a relatives order and when calling ahead I had no issue picking up what my brother confirmed I could get for him. The lady at the front was very kind and high energy both on the phone and in person! She was very pleasant and even complimented my hair when I came in. It was a very quick stop only taking about a minute to get the item which was already hanging in the front for me. The interior is very small and no frills (as is the exterior), but you don't need much when grabbing an item to go. The only difficulty I could foresee here is an awkward traffic situation at this location when pulling in and out of the small lot directly off a busy street. Overall $12 for a suit jacket cleaning and great customer service is an excellent value! read more