If I could give this 0 stars or a negative rating I would. I take my animal every 8 weeks to get groomed religiously and I thought I would try Melody out because she came recommended. Not only did she hurt my animal which caused me to have to take him to the vet spending more money out of pocket. I asked for a call back ASAP and didn't get one for some days after words and then the owner of the business wanted to blame me and laughed at Facebook comment saying word of mouth is best when it comes to business. All around a HORRIBLE experience with a HORRIBLE business owner. Regardless of how busy you are as a business owner if somebody is having issue with their animal after a service you preformed there should be a call back as soon as you are available. Not 4+ days later. Unless you are working 24/7 there is time in the day to call back and discuss an issue. read more