The employees were nice and helpful. BUTTT the place is infested with rats. I had everything I own stored here for a few months during the course of my move to Florida only to find out when the time came to retrieve my furnishings, everything had been destroyed by rats. All my mattresses gone, furniture chewed up, clothing ruined, and was never even offered a refund for the unit. Luckily insurance came through with some cost reimbursement, but still ended up loosing a lot more then I was compensated. The worst part was the management told me it was not an ongoing issue, but when we loaded up the truck to haul everything to the local dump yard, the worker at the dump yard asked if we were coming from Mini U because they have had a lot of customers hauling their ruined belongings there. I can also attest we were not the only unit they got into being that there were obviously holes in the sheet rock separating the storage units that were chewed through going straight down the line of units. So in the end I had to pay to store my items in an infested facility and had to pay for a moving company to haul my ruined belongings to a dump and pay the dump to allow us to drop off. The storage facility wouldn't even let us utilize their dumpster to trash everything. read more