If zero stars was an option I would give it. I did a 360 of my remote testing environment. All doors were closed. Nothing that resembled any type of cheating opportunity and my proctor ended my exam less than 2 minutes into the start of a 2hour and 45 minute exam. I have spent hundreds of dollars with this company to ensure professionalism and proper treatment. Absolutely insane that a person in a streaming/ gaming room that was messy has the ability to do that when I verified multiple times of my surrounding areas. The test paid for was a common sense evaluation exam, (WHO WOULD NEED TO CHEAT ON THAT?) support said they submitted a claim and could not tell me what the reason was. I paid this company for every little pre exam and exam to prepare and that's how they stand on business. DO NOT DO A REMOTE EXAM. They clearly get paid to proctor a test and once it starts they don't care. Sad reality is this man is probably going to submit a claim that is falsified and null. I immediately contacted support via telephone and email. All they said is wait one business day. I made no gesture to signify a breach of my integrity. I have passed life insurance exams, and other government regulated proctored exams, completed college degrees, etc.. and to get this prior to answering a question while a video is being displayed at the start of on an exam is clearly WRONG. I would have done anything my proctor said to avoid that it could be a potential chance of me getting mistreated. Simply put, this is beyond UNPROFESSIONAL. He discussed nothing other than leave my phone in the other room (which I certainly made sure to do) I even turned around a photo with writing to ensure nothing would hinder me from completing the exam. Which he mentioned nothing of. So if you think your area can be completely empty then go for it. Absolutely disappointed by the treatment. I immediately contacted support to schedule an in person exam at the testing center 45+ miles away to ensure I can complete this. Which has only been submitted for review pending the proctors submittal. Completely classless decision when taking an exam to become a public servant. read more