Though so many people on here complained about this location, I can honestly say that they are WRONG! Coming from NY, this DMV is definitely smaller than the ones I've seen in my times, however they are quite efficient. I got to the Hillsborough location about 45 minutes early, as I was hearing horror stories from other people and noticed a line of people waiting for the doors to open. The people in the line were friendly and small conversations were made to pass the time. Once the facility opened, we were all brought in to the building, given some brief instructions and brought over to a lady who gave you a ticket number. After the line died down, she announced that she was available to anyone who wanted to come up to the front to see if they have the right documentation..(definitely different than most places who don't help you or anything, then when your number is called, you are denied for not having the right documents). A few people before me got checked and were told that they needed documents before getting their licenses, such as an ORIGINAL copy of your birth certificate (needs stamp); passport / SS card, 2 forms of proof of residency, and current license (if renewing). This was a great help so those people didn't have to stand around waiting for nothing, and they could come back more prepared next time. There were a total of 20ish people ahead of me, however it was broken down into different "lines" or areas. one line was for those who needed to take their driving test, another for renewals, another for Real ID and the last for new licenses (such as me, moving from out of state to NC). The lines moved rather quickly and i was seen by 9am (an hour after the doors opened). When seated at the desk, you present all your paperwork, they ask you a few questions then give you a vision / signage test. Nothing hard, but needs to make sure you understand what a stop sign is, or yield or railroad crossing. Afterwards, you take your picture, pay the fee and get a temporary card. In and out without any issues. The attendant in the room issuing numbers was a pleasure to talk with as well. Very lively lady who kept everyone informed (where's the bathrooms, water fountains, etc.) This was a truly well run facility and am very shocked to see so many negative reviews. Though out of my way, I'd definitely go here for my DMV License needs in the future, as well as recommend people to go here. read more