Hello Nextcar, "This location knows how to take the reservation but they don't know how to hold the reservation and after all this is the most important part of the reservation process anyone can just take reservations"! I don't think I could ever reserve a car with them again knowing the probable outcome. Jerry (Unfortunately this is a True story. I would have expected an upgrade or a downgrade either would be acceptable but they had no cars, this is not acceptable!) read more