On the I-10 (west bound), I decided to switch lanes to get ready to exit on North AZ-51. After having my blinker on, checking my mirrors and my blind spot, I decided it was safe to switch into the lane to my right. At the same time, a North Valley Mechanical van behind me switched into the same lane from the other side. The front of his large vehicle hit the back right side of my car. I slowed down, kept my blinker on, hoping the van would pull over so we could exchange insurance information. The van proceeded to remain very close behind and honked at me 3 long times. Feeling unsafe, I switched over one more lane and the van kept driving. Feeling like he would drive off, I captured a picture of his license plate. Not knowing what to do, I called my mom and asked if I should follow him. She told me to just get off on the next exit and check the damage of my car and call non-emergency since I was not injured. Listening to her advice, as I exited, the van and I passed one another where he proceeded to scream exploitative language at me while waving his hands and flipped me off. It was evident this driver was careless and reckless.
Luckily the damage to my car was just a paint scuff, but the driver's behavior was disgusting. I emailed the company and all their conclusion was "We have no damage to our vehicle to support your claim." Even though I provided pictures. The damage isn't even my main issue, other wise I would have gone straight to my insurance. It's the fact that North Valley Mechanical has drivers with road rage and drive dangerously. An apology would have been nice!!! When I told them that they gaslighted me and said "I'm sorry for what you believed you experienced" and then proceeded to contradict their poor apology with a however and spoke highly of the technician that LITERALLY HIT MY CAR AND HAD ROAD RAGE. Hilarious that they said he was "mild." I was SCARED for my LIFE!!!
This behavior is disgusting and shows that North Valley Mechanical hires people that are rude and dangerous- you do not want to do business (especially in your home) with people that have anger issues and are careless! If their technicians can't even follow the rules of the road, image how careless they are with their work! Can't even give me a genuine apology. read more