I entered the store today to buy a new phone since mine broke. I have asked the seller (her name is s.... and seems to be Portuguese - blond hair) for different models and she showed me several phones. I left the store to compare prices For iPhone 6s. The model I wanted. I looked other stores and then returned in 5 minutes since they had best price . When I came to store I choose the phone and the case and gave her the money. She brought the phone and quickly processed the sale, when I saw the box I realized it was not the phone that's I wanted (and the receipt).It was an older version; which has lower price in stores . Before I even did touch the phone with or turned it on I complained and she would say I misunderstood the model , which is not the case. I asked her to talk to manager she said there is no manager. And there is no way they would return the phone. I did not even touch the phone , much less then it out the store, still she would not receive it back. Then a so called manager came and I asked him, he said the same thing. I feel very cheated, since it was a quick procedure so I would not perceive it! Besides I have another complaint: she lied to me about the differences between IPhone 6 and 6s saying that is just a small feature difference in camera. That is not the case since the RAM , processor and other features are very different. The 6S is much superior and she said otherwise. Another false information was when I asked about battery for the product: she told me that the iphone have brand new battery which is not the case (She did say they would change all "internals" in factory in the refurbished process) I bought it today and it's already with low duration. App says it is 80% capacity's (after charging) and third party apps say even more wear to the battery. I feel cheated and all the things that happened indicate a very unfair and shady way of doing business Again, I asked for a refund before I touched the phone and as soon as I had my receipt and saw the back of the box ! I believe the "quickness" of the transaction was to prevent me from fully knowing the device! I would recommend anyone to even enter this store ! Besides the different model, there is false information from the seller which is unacceptable !Buyers beware !!! read more