This is the worst company in existence, the fact that they monopolize Pflugerville is absurd. If you do basic video streaming and browsing then you won't find an issue with their internet. For gaming it's the worst, constant router reboots, and once you start running test lots of times you don't get had the speeds your paying for. You get constant packet loss which can create latency and can create buffers when loading an app, watching a movie, and lag/delay in gaming. I've gotten all my cables replaced and the issue hasn't been fixed so I'm aware that the problems I have are on my end. The technician that's been out to my street multiple times to "fix" the internet said our street has so many issues and they choose to do nothing about it. From what I know is that everyone that has optimum, even from multiple streets away share the same line that's on my street. The technicians have brought it up to their superiors and they haven't done anything about it. Finally canceling because I'm done paying for a service they're obviously not good at providing read more