I am writing this because after 6 months after moving in and SEVERAL attempts to contact the company regarding our claim and issues we have received NO response. Unfortunately we had no choice in our moving and storage company because this was a military move, and happened quite suddenly so we were in need of long term storage. We paid almost $300 a month to have our goods safely stored for 2 1/2 years. Upon unloading the crates ( I guess I should also mention they were late & messed up our yard with the truck) Several large items were NOT EVEN wrapped. My childs crib and ivory glider chair just came off not wrapped in any sort of protection and was filthy. A bed was demolished. Barstools cracked. A large corner desk trashed. A dresser was placed upstairs covered in mold and broken. One of my huge concerns with our items is there was SO MUCH mold and damage. That alone should be addressed. We have been living out of plastic storage drawers because we have no furniture or reimbursement to replace it. Due to the mold my family has been sicker than usual all winter. ( We were told to keep the items until contacted by the company for them to examine ) Not only that, but while my husband was out to grab lunch one of the movers followed me upstairs. I had my back against a wall unpacking a box in front of me. He said he would help me unpack so we could get rid of some of the paper and boxes. He then picked up a bra I had pulled out of the box and made a comment about it. I laughed it off and then he put both hands on my shoulders and put his mouth on mine. I pushed him away and then I heard a friends voice downstairs. Because the mover heard the strange mans voice too he backed off. Thank goodness that friend randomly stopped by otherwise who knows how far that guy would have tried to go. Because of this incident my husband would no longer let the movers in the house. All goods had to be stored in the garage because he no longer trusted the company inside. The company had to send out a SECOND crew to move the items to where they were supposed to go. After several calls and following the proper channels we have STILL not heard back from anyone. Maybe now the owner will acknowledge and address the situation? Many pictures of molded and broken goods to follow..... read more